How To Make A Payment Without an Invoice

If you are looking to make a payment that is not directly tied to an invoice, you can do this quickly in the payment portal by following these quick steps:

Note: If you do have an invoice but are not able to see it, here are some quick tips on how to add that invoice to your view.

• Once you choose whether to log into your payment portal user account or pay without an account you will be navigated directly to the Invoices tab.
• On the right side of the page you will see 'Make a payment'. Below here, select 'Pay without invoice'.
• In the “Account” drop down menu, select the appropriate account to pay an invoice for. If you do not see the account, Click Here to view the steps for adding a new account to your portal.
• In the “Payment Type” option, choose what type of payment you are making.
  • Below here in the text field, include an invoice number or description of service.
• Enter the payment amount and payment method details.
• Your email address associated with your account will receive the receipt of payment. You can also click “Send receipt to additional addresses", to add an additional recipient. 
• When ready, select the 'Pay' button in the bottom right corner.