You can make a partial payment on any Invoice using any payment method, whether you are signed into a user account or not. Complete the steps below to make a partial payment.
Included in this Article:
- Steps to make a partial payment without a User Account
- Steps to make a partial payment with a User Account:
Steps to make a Partial Payment on an Invoice:
- Access the Client Portal by either selecting the Pay Invoice button from your Invoice Email, selecting 'Pay Invoices without an Account ' from the login page, or log into the portal with your username and password. Click Here if you need help setting up your account.
- Select the checkmark next to one or more invoices and select 'Review Invoices' on the bottom right of the screen.
- Please note that if you accessed the invoice through your email, this step may have already been completed and you are already on the invoice preview screen. If so, disregard this step.
- The invoice will preview will now be visible for you to select the “Pay this Partially” option under the Bill Summary towards the middle of the page.
- Once selected, a field will appear. Enter the dollar amount you would like to pay towards the invoice total.
- Once a dollar amount is entered, the subtotal to your right will automatically update.
- You may either use a saved payment method or a new payment method to the right of the page for your payment.
- Select the “Pay $XXXX” button to complete the partial payment.
- You and any additional email addresses you have entered will receive a copy of the receipt for the partial payment.
- The invoice you paid will update automatically to reflect the remaining balance of the Invoice.
- If you are logged in, you can select the "Payments" tab along the top to view your payment history, including partial payments (if enabled for your portal).
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